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Find on this page our Privacy Policy, our General Terms of Use, our legal notice.

Conditions Générales d’Utilisation (CGU)

These general terms of use (called ” GTU “) have as their object the legal framing of the modalities of making the site www.clos-allegria.com available and to define the conditions of access to and use of the services by “the User”. These GTU are accessible on the site in the “Legal notice and general terms” section. Any navigation on the site implies full and entire acceptance of these GTU.

Date de dernière mise à jour : 25 avril 2025

Article 1 : Les mentions légales

In accordance with the provisions of articles 6-III and 19 of Law n°2004-575 of 21 June 2004 for Confidence in the Digital Economy, called L.C.E.N., we inform the users of the site https://www.clos-allegria.com/ of the following information :

Éditeur du site

The site is published by : Valérie and Didier REMY
Address : 35 rue de la gaité, 37400 Amboise
Telephone : +33 6 81 10 78 40
Email address : reservations@clos-allegria.com
Legal form : Sole proprietorship
Director of publication : Didier REMY

HĂ©bergement

The site is hosted by : INFOMANIAK NETWORK SA
Address : 26, Avenue de la Praille – 1227 Carouge / Geneva – SWITZERLAND
Website : www.infomaniak.ch
Email: contact@infomaniak.ch

Data Protection Officer

Didier REMY, Telephone : +33 6 81 10 78 40, e-mail : reservations@clos-allegria.com

Article 2 : Accès et contenu du site

The site www.clos-allegria.com allows the User free access to the following services : Information about the gite, the region, the owners, the rates, online booking of a stay, contacts. The site offers information about the holiday rental Clos Allegria, located in Amboise. This information is given for indicative purposes and may evolve. The content is updated regularly, but may contain inaccuracies or involuntary omissions.

The site is freely accessible everywhere to any User having Internet access. All costs borne by the User to access the service (computer equipment, software, Internet connection, etc.) are at his expense. The publisher makes every effort to ensure quality access, but is not bound by any obligation of result.

The user undertakes not to use the site for illicit, defamatory, threatening or contrary to law and public order purposes. Any diverted use of the site may give rise to prosecution.

Article 3 : Propriété intellectuelle

The trademarks, logos, signs as well as all the contents of the site (texts, images, sound…) are the subject of protection by the Intellectual Property Code and more particularly by copyright. The Clos Allegria brand and logo is a trademark registered by Didier Remy. Any representation and/or reproduction and/or exploitation partial or total of this trademark, of whatever nature, is totally prohibited. The User must request prior authorization from the site for any reproduction, publication, copy of the different contents. He undertakes to use the contents of the site within a strictly private framework, any use for commercial and advertising purposes is strictly prohibited. Any total or partial representation of this site by any process whatsoever, without the express authorization of the operator of the website would constitute an infringement sanctioned by article L 335-2 and following of the Intellectual Property Code. It is recalled in accordance with article L122-5 of the Intellectual Property Code that the User who reproduces, copies or publishes the protected content must cite the author and his source.

Article 4 : Responsabilité

The sources of the information broadcast on the site www.clos-allegria.com are reputed reliable but the site does not guarantee that it is free of defects, errors or omissions. The information communicated is presented for indicative and general purposes without contractual value. Despite regular updates, the site www.clos-allegria.com cannot be held responsible for the modification of administrative and legal provisions occurring after publication. Likewise, the site cannot be held responsible for the use and interpretation of the information contained on this site. The site www.clos-allegria.com cannot be held responsible for errors encountered on the site, technical problems or interruption of service, possible viruses that could infect the computer or any computer equipment of the Internet user, following a use, access, or download from this site. The site’s liability cannot be engaged in case of force majeure or unforeseeable and insurmountable act of a third party. ValĂ©rie and Didier Remy cannot be held responsible for direct and indirect damages caused to the user’s equipment, during access to the site https://www.clos-Allegria.com/. ValĂ©rie and Didier Remy disclaim all responsibility as to the use that could be made of the information and contents present on https://www.clos-allegria.com/ ValĂ©rie and Didier Remy undertake to secure as best as possible the site https://www.clos-Allegria.com/ however their responsibility cannot be engaged if unwanted data are imported and installed on their site without their knowledge. Interactive spaces (contact area) are at the disposal of users. ValĂ©rie and Didier Remy reserve the right to delete, without prior formal notice, any content posted in this space which would contravene the legislation applicable in France, in particular the provisions relating to data protection. If necessary, ValĂ©rie and Didier Remy also reserve the possibility of calling into question the civil and/or criminal liability of the user, in particular in case of message of a racist, insulting, defamatory, or pornographic nature, whatever the medium used (text, photograph …).

Article 5 : Liens hypertextes & Cookies

Hypertext links may be present on the site. The User is informed that by clicking on these links, he will leave the site www.clos-allegria.com. The latter has no control over the web pages to which these links lead and could not, in any case, be responsible for their content.

The User is informed that during his visits to the site, a cookie may be automatically installed on his browsing software. Cookies are small files temporarily stored on the User’s computer hard drive by your browser and which are necessary for the use of the site www.clos-allegria.com Cookies do not contain personal information and cannot be used to identify someone. A cookie contains a unique identifier, generated randomly and therefore anonymous. Some cookies expire at the end of the User’s visit, others remain. The information contained in cookies is used to improve the site www.clos-allegria.com By browsing the site, The User accepts them. However the User must give his consent regarding the use of certain cookies. Failing acceptance, the User is informed that certain features or pages may be refused to him. The User may disable these cookies via the settings within his browsing software. Cookies are recorded for a maximum duration of 12 months. For more information on how we use cookies, read our GDPR Policy.

Google analytics : Le Clos Allegria Amboise uses Google Analytics to track internet users on this Site. Cookies are used by Google Analytics to collect this data. In order to comply with the new regulation, Google has included a modification to the processing of data that internet users can consult on the following pages : Google Analytics . Le Clos Allegria Amboise undertakes to process the collected data anonymously and to disable “data sharing” .

The Site user has the possibility to disable cookies by going to the options of his browser as indicated below :

Consentement aux Cookies

During your visit to our site, we use cookies to improve your user experience and to analyze the use of our site. Before depositing non-essential cookies, we ask for your explicit consent. You have the possibility to manage your cookie preferences by clicking on “Cookie settings” in the banner below.

Politique de Cookies

We have a detailed cookie policy, accessible at any time, which explains the different types of cookies used on our site, their purposes, as well as their retention periods. You can consult this policy to obtain complete information on the use of cookies and the choices available to you.

Gestion des Cookies

We provide a cookie management tool to allow you to choose the types of cookies you accept on our site. You can at any time modify your preferences by clicking on “Cookie settings” at the bottom of each page. You have the possibility to accept, refuse or customize your choices according to essential and non-essential cookies.

To improve your browsing experience, we use cookies. Some cookies are necessary for the proper functioning of the site, while others help us analyze traffic and personalize your experience. You can accept or manage your cookie preferences.

Buttons : Accept / Manage preferences (The user can click to customize the types of cookies he accepts) / Refuse (If consent is given implicitly or explicitly)

Article 6 : Droit applicable et juridiction compétente

In relations with the different parties, only the French language is authoritative notwithstanding any restriction. Any dispute in connection with the use of the site https://www.clos-Allegria.com/ is subject to French law. Except where the law does not allow it, exclusive jurisdiction is attributed to the competent courts of Amboise. For any question relating to the application of these GTU, you can contact the publisher at the coordinates listed in ARTICLE 1.

Article 7 : CNIL et Protection des Données des données personnelles

The internet user may be led to provide certain personal data by filling in the forms offered to him on the Site. The entry of these data is necessary for the processing of the internet user’s request, by Clos Allegria Amboise. ValĂ©rie and Didier Remy process the personal data of internet users as data controllers. They undertake to respect the provisions of law n°78-17 of 6 January 1978 relating to data processing, files and freedoms amended and the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 called “GDPR” and to take all necessary precautions to preserve the security of the nominative information entrusted. The user of the site https://www.clos-Allegria.com/ has a right of access, modification and deletion of the information collected. To exercise this right, send a message to our Data Protection Officer.

In accordance with the General Data Protection Regulation (GDPR – EU 2016/679), we undertake to respect the confidentiality of personal data collected via our site.

  • We may collect first name, last name, email address, phone, postal address (when booking or via the check-in form).
  • The data collected are used only to Respond to contact requests, Process bookings, Inform customers of news or special offers (if consent given)
  • Retention period : Data are kept for the strictly necessary duration for processing, in compliance with legal obligations.
  • In accordance with the law, you have the following rights : Right of access, rectification, deletion, Right to object and to limit processing, Right to data portability
  • You can unsubscribe from our newsletter at any time by clicking the unsubscribe link at the bottom of each email.

Protection of personal data

The visitor may be led to provide certain personal data by filling in the forms available on the site https://www.clos-allegria.com. This information is necessary for the processing of his request by Clos Allegria Amboise.

In accordance with law n°78-17 of 6 January 1978 amended, relating to data processing, files and freedoms, as well as Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), Clos Allegria undertakes to respect the confidentiality and security of personal data entrusted to it. All necessary precautions are taken to protect this information against any alteration, destruction or unauthorized access.

  • Data collected. The data likely to be collected include : First name, last name, Email address, Phone number, Postal address (notably when booking or via the check-in form). These informations are strictly necessary to : Respond to contact requests, Process bookings, Inform customers of news or special offers (only in case of explicit consent)
  • Purposes and recipients : The data are processed exclusively by the Clos Allegria Amboise team, in order to respond to solicitations and to ensure the proper execution of the services offered. A written register of personal data processing is kept up to date.
  • Data retention : Unless legal or regulatory obligation to the contrary, data are kept for a maximum duration of three years from the last contact with the internet user, whether initiated by Clos Allegria or by the site user. After this period, or at the user’s request, all copies of these data will be destroyed.
  • Users’ rights : In accordance with current legislation, internet users have the following rights regarding their personal data : Right of access, Right of rectification, Right of deletion, Right to object and to limit processing, Right to data portability
  • Duration of retention of personal data : Clos Allegria Amboise undertakes to keep these personal data, unless legal or regulatory obligation to the contrary, for a maximum duration of three years from the last contact with the internet user, whether initiated by the Clos Allegria Amboise company or by the internet user (contact form). At the end of this period or in case of exercise of his rights by internet users, Clos Allegria Amboise undertakes to destroy any copy of the personal data of internet users that it would hold.
  • Data security : Clos Allegria Amboise implements appropriate technical and organizational measures in order to guarantee the security of personal data, within the framework of its obligation of means. These data are stored on servers located in Switzerland at Infomaniak.
  • If applicable, if data are transferred outside the European Union, we implement appropriate guarantees, such as standard contractual clauses approved by the European Commission, in order to ensure an adequate level of protection.
  • If we modify our privacy policy, you will be informed during your next visit to our site.

Automated decision making
No automated decision making, including profiling, is implemented in the context of the processing of your personal data.

Processing of minors’ personal data
Personal data of minors under 15 years old are not collected without prior consent of a holder of parental authority. In case of accidental collection, these data will be deleted as soon as possible upon simple request.

Newsletter

When you subscribe to our newsletter, we collect your email address only for the purpose of sending you information about the news of our gîte, our special offers and ideas for stays in Touraine. We use the tool Brevo (formerly Sendinblue) to manage the sending of our newsletters. Your email address is stored on Brevo servers, which comply with GDPR standards to guarantee the security of your data. Your email address will never be communicated to third parties.

The processing of your data is based on your explicit consent, in accordance with article 6(1)(a) of the General Data Protection Regulation (GDPR). You can withdraw your consent at any time by unsubscribing via the unsubscribe link at the bottom of each email, or by contacting us directly. Your consent is necessary to receive these communications, and you have the right to unsubscribe at any time without justification.

Article 9 : Subcontractors and partners involved in data processing

In the context of the use of our site, certain personal data may be shared with partners and subcontractors, in compliance with the requirements of the GDPR. These partners may be led to process some of your personal data on our behalf and according to our instructions.

We work notably with providers for hosting, site traffic analysis, as well as for reservation management. Here is the list of our main subcontractors and links to their privacy policies, where you can consult their practices regarding data protection :

We guarantee that all data we share with these partners are strictly necessary for the provision of our services, and we have concluded contracts with each of these subcontractors in order to protect your data in accordance with legal requirements.

Register of data processing activities

We keep a detailed register of all personal data processing activities carried out in the context of our website. This register documents the following information :

  • Purposes of processing : We process your personal data for the following purposes :

    • Management of bookings and contact requests.

    • Sending communications related to your booking or important information about our service.

    • Analysis of site traffic to improve the user experience and the service offered.

  • Categories of data processed : The categories of personal data collected include :

    • Contact information (name, email address, phone number)

    • Booking information (stay dates, preferences, etc.)

    • Browsing data (cookies, IP address)

  • Recipients of the data : The data may be shared with the providers mentioned above, only within the scope of the services provided.

  • Data retention period : The data are kept for a duration necessary for the execution of our services, generally during the period of your stay and the management of your booking. Some data may be kept longer if the law requires it, for example for fiscal or accounting purposes.

Collection and processing of data via the contact form

When using our contact form, you provide us with personal information such as your name, email address and any other data necessary to respond to your request. This information is collected and processed only within the scope of handling your request.

Purposes of processing :

  • Respond to your questions or information requests.

  • Provide you with information about our services or respond to any other request.

Users’ rights :
By submitting this form, you consent to your personal data being processed in this specific context. You have the right to withdraw your consent at any time, as well as the right to access, rectify or delete your personal data. You can exercise these rights by contacting us via the contact details indicated in our privacy policy.

Update of the privacy policy

We commit to keeping our privacy policy up to date according to changes in legislation and our practices. Thus, this policy now includes information concerning :

  • Our subcontractors and partners involved in data processing.

  • Cookie consent used on our site.

  • The purposes of data collection via the contact form, as well as your rights related to this data.

We invite you to consult this page regularly to take note of any possible modification.

To exercise these rights, simply send a request to the Data Protection Officer (DPO) of Clos Allegria Amboise.

© Gite Clos Allegria Amboise
35 rue de la Gaité
37400 Amboise

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